Be Scam Smart
Resources to help you stay ahead of scams
We Will Never Contact You:
- For your PIN
- For your account number through text or email
- For your username or password
- To click a link to unfreeze your account or access your money
- To send money to yourself or another account
- To open a link in a text message
- To verify your debit card number
We Sometimes:
- Ask for your address or phone number over the phone
- Ask you for your account number over the phone
- Ask for your date of birth over the phone
- Ask for your last four of your Social Security Number over the phone
- Send you verification codes when logging into Online or Mobile Banking (these always come from the same 5 digit number)
- Send you texts and emails asking if you made a specific transaction (We will only ask you to reply “Y” or “N”) and these texts always come from the same 5 digit number (different than the verification code number)
Dive Deeper
Become an expert on identifying scams
ABA's Banks Never Ask That Official Page
